QAI offers consulting intervention to help organizations in successfully undertaking their Process Improvement journey. QAI provides consulting services to organizations for implementing CMMI®-DEV, CMMI®-SVC, P-CMM®, ISO 9000, ITIL®, ISO20000, ISO27001, COPC and other framework based approaches for Process Improvements.

QAI’s Consulting Services draw from over a decade of experience in research, training, and facilitation. QAI follows a holistic approach, integrating and harmonizing the triumvirate of people, processes, and technology, which are critical to high performance organizations.


QAI consulting intervention typically follows the following roadmap:

  • Overview training on the Model/ Framework to be used
  • Gap Analysis to measure the process capability of an organization
  • Action planning based on the output of the Gap Analysis
  • Process definition and enhancement, includes process definition, process review etc
  • Process pilot and institutionalization/ implementation, include facilitation, audits, spot checks etc
  • Competency development using various modes like elearning, instructor led training, mentoring etc
  • Pre-appraisal/ Precertification audit to check the organization’s readiness for the final appraisal/ certification audit
  • Final appraisal/ certification audit