QAI India’s ITSM Document Set contains ITSM process documentation for a typical IT Service Management environment. ITSM Document Set helps organizations to reduce their internal effort and costs in creating and documenting processes by upto 40%.
About ITSM Document Set
QAI India’s ITSM Document Set contains ITSM process documentation for a typical IT Service Management environment.
The process documentation contained meets the requirements of ISO20000. Users of ITSM Document Set can customize ITSM Document Set documents and tailor them to suit to their own organization and operations.
By using ITSM Document Set as a starting point for your processes, you could save considerable effort and calendar time in the documentation activity of your ISO20000 processes. You would also be able to save some external consultants’ time. Our estimate is that around 30-40% of your internal effort and consultant’s effort will be saved if you use ITSM Document Set) for process documentation.