Six Sigma

Six Sigma as a framework is apt for practically any business function across industries.

We strongly believe that Six Sigma methodology has maximum impact only if it is imparted without a suitable industry context. QAI provides customized interventions of Six Sigma training, consulting, mentoring across industries.

Consultants who have a rich experience in Six Sigma and are well versed with the operational issues provide the services. A Lean Six Sigma Green Belt or Black Belt professional will be capable of forming and facilitating project teams and leading Six Sigma projects from start to completion, through our Six Sigma consulting interventions.

The trainings use operational case studies to facilitate learning e.g. Gauge R&R for calibration in context of Transaction Monitoring, Design of Experiments for improving ‘On time’ etc.

QAI Roadmap for Six Sigma deployment

The steps involved Six Sigma deployment are as follows:

  • Perform a Diagnostic Assessment
  • Synchronization and Planning
  • Establish Business Process Management System
  • Training (Champions, Black Belt, Green Belt…)
  • Project Selection
  • Project Support for first wave of Projects
  • Roll out Six Sigma at a large scale


Lean is a philosophy which shortens the time between the customer order and the product build/shipment by eliminating sources of waste. Lean is equally applicable to both the service environment as well as manufacturing environment.The goal of lean is to eliminate waste in all activities where waste is defined as anything that does not add value to the product.

By eliminating waste, quality is improved; production time and cost are reduced. To solve the problem of waste, Lean has several “tools” at its disposal. These include constant process analysis (kaizen), “pull” production (by means of Kanban) and mistake-proofing (Poka-Yoke).

Lean is basically all about getting the right things, to the right place, at the right time, in the right quantity while minimizing waste and being flexible and open to change.

Over 25 years, QAI has undertaken 700 hundred customer journeys across 30 countries.